Front of House Services

our services

Our mission at Excel Front of House is to provide a Journey of Excellence where your needs are met before you anticipate them. Excel Front of House offers the very best, to complement our security offering. We enhance our clients’ brand and business by optimising the customer experience. It is not just about looking smart and being efficient but also having a professional approach to making people feel at ease and reassured about our client’s organisations.
After a full evaluation of the building and tenants, we will personally match the correct reception style to your building. Our Receptionists have outstanding diplomacy and customer service skills whist keeping a personable disposition towards any guest. This combined with their security knowledge, ensures a high calibre of service across a wide range of properties.

• Reception Team

  Our Receptionists consistently on excellent customer service with impeccable manners.

• Floor Coordinators

  Floor coordinator ensure seamless operations and are the point of contact for any requirement between different floors.

• Help Desk Team

  Our dedicated help desk teams ensure all requirements are dealt with in a timely manner from switchboard to room booking to maintainance booking.

• Private Concierges

  Our concierge service caters to our visitors and fulfil every wish with superlative service, minute attention to detail and seamless execution. From performance booking to porter services our staff will make it happen.